Order Processor - Administrative Support Specialist

Join O!Save as an Order Processor and become a vital part of our dynamic administrative team in Tangerang, Banten! This role offers a unique opportunity to contribute to efficient order management, ensuring seamless operations and exceptional customer service. As an Order Processor, you'll be the backbone of our order fulfillment process, working closely with our sales and logistics teams to ensure that every order is processed accurately and efficiently.

At O!Save, we pride ourselves on our commitment to excellence and innovation. Our team is dedicated to delivering top-notch services to our customers, and we believe that our Order Processors play a crucial role in achieving this goal. By joining us, you'll have the chance to grow your career in a supportive and collaborative environment.

📋 Tanggung Jawab Pekerjaan

• Process and manage customer orders using our in-house Order Management System (OMS).
• Verify order details, including product information, quantities, and delivery addresses.
• Coordinate with the sales team to resolve any order-related issues or inquiries.
• Collaborate with the logistics team to ensure timely and accurate order fulfillment.
• Maintain accurate and up-to-date records of all orders in our database.
• Assist in the preparation of shipping documents and labels.
• Provide exceptional customer service by responding to customer inquiries and addressing any concerns.
• Participate in team meetings and contribute to the continuous improvement of our order processing procedures.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in order processing, administrative support, or a related field.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent communication and interpersonal skills, with the ability to work well in a team.
• Familiarity with e-commerce platforms and order management systems is a plus.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving skills and a proactive approach to work.
• Bachelor's degree in Business Administration, Administrative Science, or a related field is preferred.

🛠️ Keahlian

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